Terms of Service

1. Introduction & Operating Entity

Welcome to the digital flagship of KB Boutique (operating officially as kainatbabar.com t/a KB Boutique - Wearable Elegance). By browsing our collections, creating a client portal account, initiating checkout, or finalizing an order reservation, you enter into a legally binding agreement governed by these Terms of Service.

Our central atelier and nationwide dispatch operations are directed from our Central Dispatch Hub in Lahore, Punjab, Pakistan. We are dedicated to providing authentic ready-to-wear luxury Winter Cotton Pret ensembles crafted with premium resham threadwork, organza cutwork trims, generous internal seam margins, and dispatched across Pakistan with unconditional Free Delivery.

2. Transparent Pricing & Zero Hidden Fees

We maintain an absolute standard of transparency regarding pricing and order totals:

3. Ready-to-Wear Catalog & Textile Standards

Our catalog represents ready-to-wear stitched ensembles crafted from select Winter Cotton weaves, self-stripe jacquards, and embroidered chiffon or organza dupattas across three signature design lines: Wedding Pret, Luxury Pret, and Exclusive Pret.

• Textile Specifications: Our garments use medium-weight Winter Cotton that offers breathable thermal comfort and clean drape without requiring full-body lining.
• Artisanal Embellishments: Resham threadwork embroidery, floral neckline appliques, pearl-bead tassel drops, and scalloped lace cutwork reflect high craftsmanship. Subtle hand-stitch variations are natural hallmarks of artisanal apparel.
• Color Presentation: While we capture media in true natural daylight, slight variations may appear due to individual mobile or monitor display settings.

4. Sizing Precision & Internal Seam Margins

All KB Boutique garments are cut to standard anatomical proportions to ensure a graceful fit:

Internal Seam Allowance Guarantee: Every shirt and trouser includes a minimum of 1.5 to 2.0 inches of internal seam margin. This allows clients to have their personal tailor loosen or taper the garment to custom measurements without compromising stitching integrity.

5. Order Confirmation & Client Account Provisioning

Placing an order at KB Boutique is swift, secure, and fully automated:

• Instant Confirmation: Upon completing checkout, you are assigned a permanent Order Reference (e.g. KB-PK-XXXXXX) and redirected to an interactive confirmation terminal.
• Automated Invoicing: An itemized legal invoice and packing slip is generated immediately and emailed to your registered address.
• Automated Client Account: If you do not possess an existing account, our system provisions a personal Client Portal account using your checkout email and dispatches private login credentials.

6. Dispatch Schedules & Address Modifications

• Same-Day Dispatch Cut-Off: Orders confirmed prior to 3:00 PM PKT Monday through Saturday are steam-pressed, sealed in protective garment casing, and handed over to our courier partner the same business day.
• Sunday & Public Holiday Bookings: Orders placed on Sundays or gazetted holidays dispatch on the immediate next business morning.
• Address Modifications: If you require corrections to your delivery coordinates or nearby landmark, message our team on WhatsApp before 3:00 PM PKT on the date of booking. Once parcels are scanned into the courier transit network, delivery rerouting may incur an additional 24 hours transit time.

7. 100% Free Nationwide Express Delivery SLA

We believe exceptional fashion should be delivered without delivery penalties:

8. Self Collection at Central Dispatch Hub, Lahore

Clients residing in or visiting Lahore may choose the Self Collection option during checkout. Under this fulfillment channel:

• Collection Location: Central Dispatch Hub, Lahore, Pakistan.
• Readiness Window: Your garment package is steam-finished, tagged, and ready at our front desk within 2 hours of order confirmation.
• Collection Notice: Our staff will message your WhatsApp once the parcel is staged for collection. Please present your Order # (KB-PK-XXXXXX) upon arrival.

9. Approved Settlement Channels

We support two secure and convenient domestic payment methods:

10. Fraud Prevention & Order Verification

To safeguard clients and maintain dispatch velocity, our automated system conducts real-time verification:

• Disposable Email Blocking: Temporary, burner, or fake email addresses are blocked across checkout to ensure clients receive invoices and delivery tracking links.
• Mobile Verification: Orders with incomplete contact details or unverified landmark coordinates may be contacted via WhatsApp prior to dispatch to prevent delivery failure.

11. Garment Care & Preservation Advisory

To preserve delicate resham threadwork, lace insertions, and fabric luster over years of wear:

• Gentle hand wash in cold water or mild dry cleaning is recommended.
• Wash dark shades separately. Do not bleach, soak, or vigorously wring.
• Iron on reverse side at moderate temperature or utilize a vertical garment steamer.

12. Governing Law & Dispute Resolution

These Terms of Service are governed by and construed in accordance with the substantive laws of the Islamic Republic of Pakistan. Any legal dispute arising out of or in connection with purchases made on kainatbabar.com shall be submitted to the exclusive jurisdiction of the competent courts of Lahore, Punjab, Pakistan.

For order inquiries, sizing assistance, or customer care, reach out directly: Kainat Babar at 0318 645 9435 or Babar Dogar at 0317 00 897 00.